He built the process because he has lived the problem.
Ryan Brock has been an agency owner, a SaaS operator, the author of Pillar-Based Marketing, and one of the people behind the methodology Pillarbase is built on. Now he helps agencies use that system to create client authority across search and AI.
He understands the process, the agency side, and the software side.
Ryan is not just teaching a theory. He has built an agency, helped create the pillar-based marketing methodology, authored the book, and worked inside SaaS.
Agency owner first
Before entering the tech space, Ryan owned and operated a content marketing agency. He grew it into a business strong enough to be acquired, so he understands what agencies need from strategy, delivery, and client communication.
Creator of PBM
Ryan helped develop the pillar-based marketing methodology agencies use to build authority around the topics their clients should own.
Author of the book
He authored Pillar-Based Marketing, the practical guide behind the system Pillarbase helps agencies run.
SaaS operator
As Chief Solutions Officer at a traditional SaaS company, Ryan saw how often customer needs get stuck behind roadmaps, slow releases, and features promised long before they are delivered.
No bloated roadmap. No waiting a year for the obvious feature.
Pillarbase is intentionally small, focused, and close to the customer. Ryan has full control over the direction of the platform, which means customer feedback can turn into real improvements quickly.
When an agency needs something to run the process better, it does not have to disappear into a corporate roadmap.
Fast product decisions
The people guiding the process are close to the people building the platform.
Customer feedback matters
Agency requests are not treated as tickets that vanish into a backlog.
Built around the process
Features are added because they help agencies run PBM better, not because they fill a pricing tier.
Want Ryan to look at one of your clients?
Book time with Ryan or send us a client to analyze, and we’ll show you what a pillar-based opportunity report looks like.